We help clients improve the performance of their projects and assets by ensuring their contracts drive the right outcomes, and equipping their people with the skills, behaviours and systems they need to deliver high-performance contract governance.
We can help you:
Design or update your contracts to motivate the right performance.
Optimal contract performance is only possible when contract documents motivate the right action from both customer and supplier. We can support you at every stage of the project and asset lifecycles to analyse your existing contracts, then update them or develop new contracts with motivational profiles that drive behaviour linked to your desired performance outcomes.
Recover a distressed contract.
Up to thirty percent of contracts fail to deliver the contracted outcome. The indicators of contract failure are often clearly visible to one or both parties in the contract relationship well before contract failure, but neither party is able to get the relationship back on track and deliver the performance both parties want. If you’re experiencing a distressed contract, we can help you and your contract partner align on the required performance exchange and recover the relationship, without resorting to costly legal action or contract termination.
Strengthen long-term relationships with contract partners.
On their own, contract documents are no guarantee of value. They connect organisations, but delivering performance is up to human beings. That’s why we work with our clients to improve the quality of their working relationships with contract partners at all levels of the operation. Our approach complements traditional supplier relationship management by building relationship management capability in the frontline people engaged in the daily interactions that directly impact performance delivery.
Assess the sufficiency of your contract governance capability.
For organisations involved in complex projects and asset management, knowing whether they have the capability in place to maximise the value of their contract relationships is a primary concern. We can help you assess your organisation’s contract governance capability profile and identify your strengths and weaknesses, so you know exactly where to focus attention to lift performance and reduce transaction costs.
Transform your contract governance capability.
The ability to effectively govern outsourcing arrangements is essential to achieving project and asset performance, while keeping transaction costs down. Our contract governance model provides a complete view of the capability required—at the organisational, leader and individual level—to operate as a high-performance contract governance organisation. We can support you to build the capability you want through the design and execution of a comprehensive capability uplift program, tailored to the unique needs of your organisation. Our programs combine knowledge transfer activities with real work application, supported by on-the-ground coaching and a comprehensive toolkit of templates and guides, all integrated into your existing work practices to minimise disruption and accelerate growth.